Terms and Conditions

Last updated: July 24, 2025

Please read these terms and conditions carefully before using Our Service.

1. Acceptance of Terms

1.1 These Terms and Conditions ("Terms") govern your use of the mobile applications ("Apps") including Music Ballz Hop and Beat Cats, and related services ("Services") provided by SAMFEN LIMITED ("Company", "We", "Us").

1.2 By accessing or using our Services, you ("User", "You") agree to be bound by these Terms and our Privacy Policy.

1.3 If you do not agree to these Terms, you must immediately cease all use of our Services.

2. Eligibility and Account Registration

2.1 You must be at least 18 years old to use our Services.

2.2 Account registration requires accurate, current, and complete information.

2.3 You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized account use

3. License and Intellectual Property

3.1 We grant you a limited, non-exclusive, non-transferable license to use our Services for personal, non-commercial purposes.

3.2 All content, including but not limited to: Game designs, graphics, music, software code and trademarks, are owned by SAMFEN LIMITED or its licensors and are protected by intellectual property laws.

4. User Conduct and Restrictions

4.1 You agree not to:

• Reverse engineer, decompile, or disassemble our Services
• Use cheats, exploits, or automation software
• Post harmful, illegal, or infringing content
• Engage in fraudulent activities
• Violate any applicable laws

4.2 User-generated content:

• You retain ownership of content you create
• You grant us a worldwide, royalty-free license to use such content
• You warrant your content does not violate third-party rights

5. Purchases and Subscriptions

5.1 Virtual Items:

• Are non-transferable
• Have no cash value
• Cannot be exchanged for real currency
• Are subject to change or removal without notice

5.2 Subscriptions:

• Automatically renew unless canceled
• Require valid payment information
• Price changes will be communicated in advance

5.3 Refund Policy:

• All sales are final unless required by law
• Refund requests must be submitted within 14 days of purchase

6. Third-Party Services

6.1 Our Services may integrate with:

• Payment processors
• Analytics providers
• Advertising networks

6.2 We are not responsible for:

• The content of third-party services
• Any transactions with third parties

7. Termination

7.1 We may terminate or suspend your access to our Services:

• For violations of these Terms
• For any reason with 30 days' notice

7.2 Upon termination:

• Your right to use our Services ceases immediately
• Any unused virtual items will be forfeited

8. Disclaimers and Limitation of Liability

8.1 Our Services are provided "AS IS" without warranties of any kind.

8.2 To the maximum extent permitted by law:

• Our total liability is limited to USD 100
• We exclude liability for indirect or consequential damages

9. Dispute Resolution

9.1 Governing Law: Hong Kong SAR law applies

9.2 Dispute Process:

First attempt informal resolution via [email protected]

If unresolved, disputes will be settled by binding arbitration

10. Changes to Terms

10.1 We may modify these Terms from time to time.

10.2 Continued use after changes constitutes acceptance.

11. Contact Information

For questions or concerns:

- Email: [email protected]

- Address: 5/F, Manulife Place, 348 Kwun Tong Road, Kowloon, Hong Kong

- Website: https://www.samfen.com